FAQ
Questions a managing partner actually asks.
If a firm purchases Viro, I do not create the system. Viro does. I tailor it to legal use and train the law firm on how to use it. Consulting is tailoring the environment to legal use and training the firm. The Viro product is built by Viro. The subscription is separate. Do we have to buy Viro?
Do we have to buy Viro?
No. Firms do not have to buy Viro. If a firm purchases Viro, I do not create the system. Viro does. I tailor it to legal use and train the law firm on how to use it. I can also train on public AI tools; those will not be as confidential as Viro. Consulting is tailoring the environment to legal use and training the firm. The Viro product is built by Viro. The subscription is separate. The subscription is on the Viro page.
If we buy Viro, do you create the system?
If a firm purchases Viro, I do not create the system. Viro does. I tailor it to legal use and train the law firm on how to use it.
What is the usual first step?
A conversation. If it is a fit, setup is $1,000 plus 3 hours of training at the firm. Zoom is available for out-of-state and international firms. I do not travel for that work, and I do not give legal advice outside where I am licensed. Longer work is quoted.
Can you set this up on Claude Team, ChatGPT Enterprise, Copilot, or a legal vendor we already pay for?
Yes. Tool choice depends on the office. I do not promise a particular vendor stack. I can train on public AI tools as well as Viro.
What do we need to prepare before you arrive?
Three redacted sample files, the current engagement letter, a list of tools already in use, and who will sit in the labs.
Will you work on live client files?
I prefer redacted samples. If the firm later uses the environment on live files, that is the firm’s work. Judgment stays with the lawyer.
How do you handle redaction and sample-file selection?
Redaction is the firm’s work. I can help choose which files will actually test the workflow. We do not use live, unredacted client files as training material.
Is there a remote or Zoom option?
On-site remains the default for nearby New Jersey work. For out-of-state or international firms, AI training and/or system setup via Zoom is available and quoted in conversation — the same spirit as other custom work. I do not travel out of state or internationally for that work. I cannot provide legal guidance or legal theory for states or countries where I am not an attorney.
Does the system only work in New Jersey?
No. The system itself is not New Jersey-exclusive; my license is. I am admitted in New Jersey and North Carolina, and this consulting practice is New Jersey-based. I do not give legal advice for jurisdictions where I am not admitted.
What is included in travel from Freehold / Monmouth County?
On-site work within about 90 minutes of Freehold / Monmouth County is treated as included. The radius, and anything beyond it, are on the Platform page.
Is this a representation?
No. This engagement is consulting for the firm. It is not legal representation of the firm’s clients.
What happens if someone at the firm already pasted files into ChatGPT?
That is a stop-the-bleeding session: remote, two hours, quoted. What to stop, what to document, what to tell the client, and a file memo. Write for a specialized package, or start from Contact.
Can associates attend, and is there a cap?
Associates may attend. The base price covers up to eight people. Additional attendees are quoted. Full attendee mechanics are on the Platform page.
Are the Plum Packet downloads part of this consulting work?
No. Plum Packet is a separate shop of plain-English New Jersey packets, sold at plumpacket.com. Buying a packet is not hiring this practice, not legal representation, and not a substitute for on-site AI consulting. The catalog is on Plum Packet.
These answers also live on Services.